Office Assistant

Essential Duties and Responsibilities

• Accepts and routes incoming calls in a manner that reflects on the agency in a positive way. Takes accurate messages and relays important general information to inquiries
• Maintains the calendar of the program, clients/patients and staff
• Create and maintain program records, including data records
• Maintain and monitor petty cash and program expenses.
• Orders and follows-up on supplies, materials and publications.
• Communicates effectively with the staff, contract agencies and the general public.
• Maintains files including monthly reports for the program
• Ensure clinicians have intake paperwork
• Emailing staff and clients/ patients
• Scheduling office space
• Maintains the security of confidential documents
• Maintain office cleanliness
• Performs other clerical and administrative tasks as assigned, (i.e. filing, duplicating data entry, and word processing correspondence, reports and other documents).
• Other duties as assigned.

Education and/or Work Experience Requirements:

• Minimum High School Graduate
• Ability to effectively operate standard office equipment (multi-line telephone system, printer, Fax, Etc.)
• Experience handling confidential documents and detail-oriented, good record keeping and retrieval.
• Ability to use database program of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs
• Understands concepts relating to mental health.
• One year of experience in a general office environment.
• Ability to communicate clearly
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices